Mr Luck Terms & Conditions
These Terms & Conditions govern your use of mrluck-uk.uk and apply to all players based in the United Kingdom. By registering an account or placing a bet on Mr Luck, you confirm that you have read, understood, and agreed to these terms in full. We operate under a valid UK Gambling Commission licence, and all activity on this site must comply with applicable UK law. These terms are written in plain English so every player can understand their rights and responsibilities. We recommend bookmarking this page, as terms may be updated periodically. Continued use of the site after any update constitutes acceptance of the revised terms.
Eligibility & Age Verification
You must be at least 18 years old to register and play on Mr Luck. We operate strict age verification checks in line with UKGC requirements. If you cannot verify your age, your account will be suspended and any funds held pending further review. By creating an account, you confirm that:
- You are aged 18 or over.
- You are a resident of the United Kingdom or a jurisdiction where online gambling is permitted.
- You are not on any self-exclusion register, including GamStop.
- You are acting on your own behalf and not as an agent for any third party.
Account Registration & Responsibility
Each player is permitted one account only. Duplicate accounts will be closed and any associated bonuses forfeited. You are responsible for maintaining the confidentiality of your login credentials. Mr Luck cannot be held liable for unauthorised access resulting from your failure to secure your account. You must provide accurate personal details at registration and keep them updated. We reserve the right to request identity documents at any point.
Deposits & Withdrawals
All transactions are processed in GBP. Deposits are credited promptly, subject to payment provider processing times. Withdrawals are subject to identity verification before release. We do not accept third-party payments — your deposit method and withdrawal method must match and belong to you personally. Withdrawal requests are processed within the timeframes specified on our Banking page. We reserve the right to delay withdrawals for additional security checks where necessary.
Bonuses & Promotions
All bonuses offered on Mr Luck are subject to individual promotion terms, including wagering requirements, game restrictions, and expiry dates. General bonus rules include:
- Bonuses are for personal use only and cannot be transferred.
- Free spins and bonus funds expire within the timeframe stated on each promotion page.
- Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
- Mr Luck reserves the right to withdraw any bonus if misuse or abuse is detected.
Fair Play & Prohibited Conduct
We are committed to a fair and safe gaming environment. The following conduct is strictly prohibited:
- Use of automated software, bots, or exploit strategies.
- Collusion with other players.
- Fraudulent chargebacks or payment disputes raised in bad faith.
- Creating multiple accounts to claim bonuses more than once.
Any player found engaging in prohibited conduct may have their account closed and funds voided.
Liability
Mr Luck provides its platform on an "as is" basis. While we strive for uninterrupted service, we cannot guarantee that the site will be free from errors or downtime. We are not liable for losses resulting from technical failures, internet outages, or circumstances beyond our reasonable control. Our liability is limited to the amount you deposited in the session where a fault occurred.
Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time. Material changes will be communicated via email or on-site notification. Your continued use of Mr Luck after notification of changes constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about these terms, please contact our support team via the methods listed on our Contact page. We aim to respond to all queries within 24 hours. For regulatory concerns, you may also contact the UK Gambling Commission directly at gamblingcommission.gov.uk.